Privacy Policy

1. Information we collect

We collect information that you provide directly when you register for an account, enroll in a course, subscribe to our newsletter, or contact us. This may include your name, email address, phone number, billing information, and any files or messages you choose to upload.

2. Automatically collected information

We also collect some information automatically when you visit our site, such as your IP address, device and browser information, pages viewed, and referral data. We use standard technologies like cookies and similar tools to collect this information.

3. How we use your information

• To provide, maintain and improve our services.
• To process transactions and send transactional emails (registration, invoices, course access).
• To communicate offers, updates and newsletters when you opt in.
• To personalize content and recommend courses based on your interests.
• To detect, prevent and address technical issues and fraud.

4. Cookies and tracking

We use cookies and similar tracking technologies to remember your preferences, enable site functionality, and analyse traffic. You can control cookie preferences through your browser settings; however, disabling some cookies may affect site functionality.

5. Third-party services

We may share information with third-party service providers who perform services on our behalf (payment processors, analytics providers, email delivery). These parties are only given the data they need to perform their services and are required to protect it.

6. Data retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your rights

Where applicable law grants you rights over your personal data (access, correction, deletion, portability, objection), you may exercise those rights by contacting us at the address below. We will respond in accordance with local law.

8. Security

We implement reasonable administrative, technical and physical safeguards to protect your personal information. However, no system can be completely secure—please take care when sharing sensitive information online.

9. Changes to this policy

We may update this privacy policy from time to time. When we make material changes we will post a prominent notice on our site. Your continued use after such changes means you accept the updated policy.

10. Contact us

If you have questions or requests about your personal data or this policy, please contact:

Email: info@professionalacademymalaysia.com

Address: Jalan 1/76d, Desa Pandan, Kuala Lumpur, 55100, Malaysia